Privacy Policy

1. Who We Are

This Privacy Policy applies to Keystone Augusta Concrete & Masonry, a masonry contractor based in Augusta, GA. Our website is located at augustaconcreteandmasonry.com. If you have any questions about this policy, you can reach us at hi@augustaconcreteandmasonry.com.

2. Information We Collect

We collect information in two ways:

Information You Provide Directly

When you fill out a contact form or estimate request on our website, we collect the information you submit. This typically includes your name, phone number, email address, and a description of the work you are inquiring about. We only collect what you choose to give us.

Information Collected Automatically

Like most websites, our site may automatically collect certain technical data when you visit, including your IP address, browser type, referring URL, pages viewed, and the time and date of your visit. This data is collected through standard web server logs and may also be collected through analytics tools such as Google Analytics. We use this information in aggregate to understand how visitors use our site, not to identify individual users.

3. Cookies

Our website may use cookies - small text files stored on your device - to support basic site functionality and analytics. Analytics cookies help us understand visitor behavior in aggregate. You can instruct your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the site may not work as intended. We do not use cookies to collect personal information or to track you across other websites.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry, estimate request, or message
• To schedule a site visit or phone consultation
• To communicate with you about an ongoing project
• To improve our website based on aggregate usage data
• To comply with legal obligations if required

We do not use your personal information for unsolicited marketing. We will not contact you for purposes unrelated to your inquiry without your consent.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: We may share information with third-party vendors who help us operate our website or business, such as our contact form provider or analytics platform. These providers are only given access to the information needed to perform their service and are not permitted to use it for other purposes.
• Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal request from a government authority.
• Business transfer: If our business is sold or merged, your information may be transferred to the new owner as part of that transaction. We will notify you if this occurs.

6. Data Retention

We retain personal information you submit for as long as it is necessary to respond to your inquiry and complete any related project. If no project results from an inquiry, we retain your information for a reasonable period and then remove it from active records. You can request deletion of your information at any time by contacting us directly at hi@augustaconcreteandmasonry.com.

7. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information from our records
• Opt out of any future communications from us

To exercise any of these rights, email us at hi@augustaconcreteandmasonry.com with your request. We will respond within a reasonable time.

8. Third-Party Links

Our website may contain links to third-party websites, such as review platforms or mapping services. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit through a link on our website.

9. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will remove it promptly.

10. Security

We take reasonable precautions to protect the information you submit through our website. However, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of your data, and you submit information at your own risk.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. Continued use of our website after a policy change constitutes your acceptance of the revised terms. If the changes are significant, we will make reasonable efforts to notify users.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: